California regulators have approved new rules regarding the customer acquisition and sign-up requirements for distributed energy resource (DER) and demand response providers, easing some onerous requirements that providers say are hampering efforts to attract new customers.
EnergyHub, a smart thermostat and demand response provider, is struggling to enroll customers through California’s first Demand Response Auction Mechanism. In a white paper the company said it is seeing enrollment rates of less than 3% of eligible customers, compared with 40% in Texas.
