One of the federal government’s top technology officials said Monday that the federal government could provide transformational digital tools to deliver public services to citizens, but legacy data policies are standing in the way.
Federal Chief Information Officer Clare Martorana, speaking at the ACT-IAC Imagine Nation conference, said that a coming wave of activity around the implementation of the Biden administration’s executive order on customer experience will look at some of the rules and regulations that inhibit the government from fielding the kinds of personalized services that are commonplace in the private sector.
