Analytics capabilities are entering a third evolutionary stage at utilities, forming ecosystems of customer insights and engagement.
The spread of distributed energy resources (DERs) is driving the creation of new analytics and IT ecosystems for utilities. These ecosystems have become critical for utilities looking to enable broad range of functions from data management to DER planning.
The first wave of data and analytics was enabled through the deployment of advanced metering infrastructure (AMI) and utility-owned grid hardware. Today, utility analytics is evolving from internal performance optimization into a new stage. According to GTM Research’s Grid Edge Customer Utility Analytics Ecosystems report, this new stage will leverage both utility- and customer-owned internet-of-things (IOT) technologies to drive competitive advantage and achieve cost savings.
