The term “smart city” is difficult to decisively define, as different aspects of technology, sustainability and equity all play a part, and each city focuses on a slightly different mixture. That dynamic has made it difficult for some municipalities to get a grasp on and begin a smart city journey.
Finding the right smart city role proves even more difficult for entities that provide only a portion of the overall services that make up a smart city, such as utilities. This roadmap serves as a resource to provide clarity and direction for public power utilities entering the smart city sector.