As AT&T pursues more managed service opportunities that leverage its growing software network infrastructure model, it is finding that business customers are desiring a “hybrid” managed service model.
Under this model, a customer will manage part of the service while AT&T manages another element. For example, a business customer could have AT&T manage routing while they manage the firewall policy.
“We have the ability to satisfy those types of situations where the customer is looking for a hybrid model,” said Roman Pacewicz, SVP of offer management and service integration for AT&T Business, in an interview with FierceTelecom.