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Most utilities aren’t getting full value from smart meters, report warns

January 13, 2020

Smart meter adoption rates have soared in the past decade and experts say the technology is foundational to broader grid modernization efforts, but ACEEE’s survey finds utilities typically under-utilize the technology.

“Many utilities are underexploiting AMI capabilities and attendant benefits, thus missing a key tool to deliver value to their customers and systems,” the report concludes. “This is due in part to organizational barriers including silos and workforce challenges, data access and sharing issues, and difficulties communicating the benefits and costs of AMI to key stakeholders.”

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