For technicians in the Village of Gresham, Wisconsin, heading out to manually retrieve data from more than 1,000 installed water and electricity meters was arduous and time-consuming. Additionally, the Village’s metering system had become outdated, with aging equipment that made it difficult to identify issues such as water leaks and abnormal power usage in a timely manner.
“Our meters are the cash register for our utility,” said Brian Carroll, utility manager, Gresham Water Utilities (GMU). “They tell us how much we need to bill our customers, so we need them to be as accurate as possible to identify any potential issues and save our customers from unnecessary costs.”
