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Tag: refund rules

Other Utilities, Public Utilities

New York utilities fear ‘potentially unlimited’ obligation under proposed refund rules for prolonged outages

May 24, 2022

Via: Utility Dive

The proposed customer refund rules were required by lawmakers following Tropical Storm Isaias in 2020, which left more than a million customers without power — in some instances, for more than a week. Some utilities did provide reimbursements to customers. […]