Tag: Digital Utility Transformation

Electric Utility, Public Utilities, Social Services

Customer-led, data-driven approach to outage communications key to a successful Digital Utility Transformation effort

November 3, 2017

Via: Utility Dive

The utilities industry is facing a trifecta of challenges: a global rise in storm intensity, a dramatic increase in customer expectations and a significant surge in technology advancements. This year’s hurricane season has been brutal, with Harvey, Irma, Maria and […]