An automated system used by several state agencies to detect public benefits fraud is the subject of a complaint that the Electronic Privacy Information Center, or EPIC, filed Tuesday with the Federal Trade Commission. The research group claimed the system incorrectly identifies fraud and is in violation of several federal rules.
The software named in the complaint, Thomson Reuters’s “Fraud Detect,” advertises itself as a tool that detects fraud against public benefits, like unemployment insurance and the Supplemental Nutrition Assistance Program.
