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Editorial

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Your Trusted Source for Utilities News
Editorial How Utilities Can Modernize Operations and Improve Service Reliability

Customers notice when the power goes out. They also notice when an outage lasts longer than expected, when the billing portal is difficult to navigate, or when a service request gets lost in a slow…

The Future of BVLOS Drones and AI in Grid Modernization
EditorialThe Future of BVLOS Drones and AI in Grid Modernization

Deploying a drone as a first responder program involves a complex six-role staffing model and

How Voice AI Is Reshaping Operations and Customer Service in Utilities
EditorialHow Voice AI Is Reshaping Operations and Customer Service in Utilities

Utility customers expect the same responsiveness from providers as they get from any other digital

How to Build a Utilities Grid That Performs
EditorialHow to Build a Utilities Grid That Performs

Is the solar investment on your capital plan solving the right problems, or just adding megawatts?

Is Grid Congestion the Critical Barrier to Clean Energy?
EditorialIs Grid Congestion the Critical Barrier to Clean Energy?

Introduction Wires, not turbines, are holding back the energy transition. The cost of wind and

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Renewable Energy

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Can Tech and Innovation Transform Waste Management in Lagos?
Renewable Energy Can Tech and Innovation Transform Waste Management in Lagos?

The Lagos State Waste Management Authority is integrating high-tech surveillance cameras with the state's command center to identify individuals who illegally dump refuse in public spaces. This strategic move marks a departure from traditional, manual monitoring techniques that often failed to

Can High Energy Prices Drive a Global Green Transition?
Renewable EnergyCan High Energy Prices Drive a Global Green Transition?

The volatility of the 2026 energy markets has transformed from a fiscal nightmare into an

Vernon Parish Delays Solar Project for Stricter Regulations
Renewable EnergyVernon Parish Delays Solar Project for Stricter Regulations

Community members are lobbying for significantly larger buffer zones to protect their private

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