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Editorial

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Your Trusted Source for Utilities News
Editorial How Utilities Can Modernize Operations and Improve Service Reliability

Customers notice when the power goes out. They also notice when an outage lasts longer than expected, when the billing portal is difficult to navigate, or when a service request gets lost in a slow…

How Voice AI Is Reshaping Operations and Customer Service in Utilities
EditorialHow Voice AI Is Reshaping Operations and Customer Service in Utilities

Utility customers expect the same responsiveness from providers as they get from any other digital

How to Build a Utilities Grid That Performs
EditorialHow to Build a Utilities Grid That Performs

Is the solar investment on your capital plan solving the right problems, or just adding megawatts?

Is Grid Congestion the Critical Barrier to Clean Energy?
EditorialIs Grid Congestion the Critical Barrier to Clean Energy?

Introduction Wires, not turbines, are holding back the energy transition. The cost of wind and

Smart Meters Turn Advanced Metering Into Revenue And Reliability
EditorialSmart Meters Turn Advanced Metering Into Revenue And Reliability

Utilities did not install millions of smart meters to chase a technology trend. They did it to

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Renewable Energy

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Is Battery Storage Now Cheaper Than Gas for Peak Power?
Renewable Energy Is Battery Storage Now Cheaper Than Gas for Peak Power?

The transition from gas-fired peaking plants to solar and storage integrated systems is no longer a matter of if, but a matter of how quickly grid operators can adapt. Recent global energy assessments reveal that the Levelized Cost of Electricity for four-hour battery storage has officially dipped

Etlas and Romania Lead the Shift to Intermediate Biofuels
Renewable EnergyEtlas and Romania Lead the Shift to Intermediate Biofuels

Intermediate crops contribute to environmental stewardship by improving soil structure and

Distributed Wind Can Help Reduce US Residential Energy Burden
Renewable EnergyDistributed Wind Can Help Reduce US Residential Energy Burden

The financial viability of small-scale wind projects often depends on a complex interplay between

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