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Editorial

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Your Trusted Source for Utilities News
Editorial How Utilities Can Modernize Operations and Improve Service Reliability

Customers notice when the power goes out. They also notice when an outage lasts longer than expected, when the billing portal is difficult to navigate, or when a service request gets lost in a slow…

How Voice AI Is Reshaping Operations and Customer Service in Utilities
EditorialHow Voice AI Is Reshaping Operations and Customer Service in Utilities

Utility customers expect the same responsiveness from providers as they get from any other digital

How to Build a Utilities Grid That Performs
EditorialHow to Build a Utilities Grid That Performs

Is the solar investment on your capital plan solving the right problems, or just adding megawatts?

Is Grid Congestion the Critical Barrier to Clean Energy?
EditorialIs Grid Congestion the Critical Barrier to Clean Energy?

Introduction Wires, not turbines, are holding back the energy transition. The cost of wind and

Smart Meters Turn Advanced Metering Into Revenue And Reliability
EditorialSmart Meters Turn Advanced Metering Into Revenue And Reliability

Utilities did not install millions of smart meters to chase a technology trend. They did it to

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Renewable Energy

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Can a New Raincoat Make Lead-Free Solar Cells Viable?
Renewable Energy Can a New Raincoat Make Lead-Free Solar Cells Viable?

New chemical shielding methods ensure that the next generation of solar panels is as durable as it is environmentally sustainable for the consumer. This advancement arrives at a critical moment as the global energy transition currently hinges on identifying advanced materials capable of capturing

Section 48E Tax Credits Transform Facility Energy Management
Renewable EnergySection 48E Tax Credits Transform Facility Energy Management

The Section 48E investment tax credit allows public entities to modernize infrastructure by

Waga Energy Reports Revenue Growth and Delays US Targets
Renewable EnergyWaga Energy Reports Revenue Growth and Delays US Targets

Significant pricing pressures and shorter contract maturities in the American market have prompted

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