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Editorial

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Your Trusted Source for Utilities News
Editorial How Utilities Can Modernize Operations and Improve Service Reliability

Customers notice when the power goes out. They also notice when an outage lasts longer than expected, when the billing portal is difficult to navigate, or when a service request gets lost in a slow…

How Voice AI Is Reshaping Operations and Customer Service in Utilities
EditorialHow Voice AI Is Reshaping Operations and Customer Service in Utilities

Utility customers expect the same responsiveness from providers as they get from any other digital

How to Build a Utilities Grid That Performs
EditorialHow to Build a Utilities Grid That Performs

Is the solar investment on your capital plan solving the right problems, or just adding megawatts?

Is Grid Congestion the Critical Barrier to Clean Energy?
EditorialIs Grid Congestion the Critical Barrier to Clean Energy?

Introduction Wires, not turbines, are holding back the energy transition. The cost of wind and

Smart Meters Turn Advanced Metering Into Revenue And Reliability
EditorialSmart Meters Turn Advanced Metering Into Revenue And Reliability

Utilities did not install millions of smart meters to chase a technology trend. They did it to

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Renewable Energy

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Inverness Harbour to Build New Quay for Hydro-Power Projects
Renewable Energy Inverness Harbour to Build New Quay for Hydro-Power Projects

Transporting oversized components via the Caledonian Canal will require a specialized transfer point between sea-bound ships and smaller barges designed for inland navigation. This necessity has driven the Inverness Harbour Trust to initiate a major expansion of its infrastructure between the

Policy and Tariffs Reshape the U.S. Solar Hardware Market
Renewable EnergyPolicy and Tariffs Reshape the U.S. Solar Hardware Market

The U.S. solar hardware market has entered a period of significant tightening, driven primarily by

How Did Barrow Offshore Wind Reshape UK Green Energy?
Renewable EnergyHow Did Barrow Offshore Wind Reshape UK Green Energy?

The realization of sustainable energy goals often relies on the longevity and resilience of early

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