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Editorial

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Your Trusted Source for Utilities News
Editorial How Utilities Can Modernize Operations and Improve Service Reliability

Customers notice when the power goes out. They also notice when an outage lasts longer than expected, when the billing portal is difficult to navigate, or when a service request gets lost in a slow…

How Voice AI Is Reshaping Operations and Customer Service in Utilities
EditorialHow Voice AI Is Reshaping Operations and Customer Service in Utilities

Utility customers expect the same responsiveness from providers as they get from any other digital

How to Build a Utilities Grid That Performs
EditorialHow to Build a Utilities Grid That Performs

Is the solar investment on your capital plan solving the right problems, or just adding megawatts?

Is Grid Congestion the Critical Barrier to Clean Energy?
EditorialIs Grid Congestion the Critical Barrier to Clean Energy?

Introduction Wires, not turbines, are holding back the energy transition. The cost of wind and

Smart Meters Turn Advanced Metering Into Revenue And Reliability
EditorialSmart Meters Turn Advanced Metering Into Revenue And Reliability

Utilities did not install millions of smart meters to chase a technology trend. They did it to

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Renewable Energy

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Vernon Parish Delays Solar Project for Stricter Regulations
Renewable Energy Vernon Parish Delays Solar Project for Stricter Regulations

Community members are lobbying for significantly larger buffer zones to protect their private properties from potential fire hazards and noise pollution. This demand emerged as the central theme during a recent standing-room-only meeting held by the Vernon Parish Police Jury, where the future of

How Will Energy Islands Shape Europe’s Renewable Future?
Renewable EnergyHow Will Energy Islands Shape Europe’s Renewable Future?

Engineers are filling the interior of the Belgian island with two million cubic meters of sand,

Can Waste Cardboard Fuel the UK’s Bioenergy Future?
Renewable EnergyCan Waste Cardboard Fuel the UK’s Bioenergy Future?

The transition of energy subsidies in 2027 is creating a powerful economic incentive for power

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