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Editorial

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Your Trusted Source for Utilities News
Editorial How Utilities Can Modernize Operations and Improve Service Reliability

Customers notice when the power goes out. They also notice when an outage lasts longer than expected, when the billing portal is difficult to navigate, or when a service request gets lost in a slow…

How Voice AI Is Reshaping Operations and Customer Service in Utilities
EditorialHow Voice AI Is Reshaping Operations and Customer Service in Utilities

Utility customers expect the same responsiveness from providers as they get from any other digital

How to Build a Utilities Grid That Performs
EditorialHow to Build a Utilities Grid That Performs

Is the solar investment on your capital plan solving the right problems, or just adding megawatts?

Is Grid Congestion the Critical Barrier to Clean Energy?
EditorialIs Grid Congestion the Critical Barrier to Clean Energy?

Introduction Wires, not turbines, are holding back the energy transition. The cost of wind and

Smart Meters Turn Advanced Metering Into Revenue And Reliability
EditorialSmart Meters Turn Advanced Metering Into Revenue And Reliability

Utilities did not install millions of smart meters to chase a technology trend. They did it to

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Renewable Energy

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Researchers Engineer Bacteria for Sustainable Aviation Fuel
Renewable Energy Researchers Engineer Bacteria for Sustainable Aviation Fuel

The $591,000 initiative funded by the USDA’s National Institute of Food and Agriculture targets the creation of power-packed fuels for large-scale equipment. While electric batteries have transformed passenger travel, they lack the specific energy density required for commercial aviation or

Greenpeace Sues Crown Estate Over High Offshore Wind Fees
Renewable EnergyGreenpeace Sues Crown Estate Over High Offshore Wind Fees

Greenpeace is demanding that the Chancellor of the Exchequer intervene to impose a mandatory cap on

Can Magenta Solar Panels Help Crops and Power Plants Coexist?
Renewable EnergyCan Magenta Solar Panels Help Crops and Power Plants Coexist?

The prototype panels used in the Swedish study were originally intended for architectural

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