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Category: Civil Service


Basic Services, Civil Service

GSA opens workplace innovation lab, a coworking space for federal employees

January 25, 2023

Via: FCW

The new lab within the General Services Administration’s headquarters features state-of-the-art office technology and furniture crafted to help reimagine federal agencies’ future of workspaces Read More on FCW


Basic Services, Civil Service

The case for more federal oversight of state and local budgets

January 10, 2023

Via: FCW

Hundreds of billions of dollars for pandemic recovery, infrastructure projects, economic development and climate programs that Congress and President Biden have approved for states, cities and counties during the past two years has drawn a great deal of attention. But […]


Basic Services, Civil Service

Federal health plan could be spending $1B a year on ineligible dependents, GAO says

January 10, 2023

Via: FCW

The federal government’s employee health insurance plan could be wasting $1 billion a year in improper payments by providing benefits to family members who are no longer eligible, a new report has found. The Government Accountability Office said in an […]


Basic Services, Civil Service

Agencies are lagging in implementing constituent services law, GAO says

December 21, 2022

Via: FCW

Identity proofing and authentication remains a stumbling block for many agencies to implement a 2019 law meant to help congressional offices to interact with federal agencies on behalf of their constituents, according to a new Government Accountability Office report. Read […]


Basic Services, Civil Service

Biometrics have a role to play in government service delivery, trade group says

December 14, 2022

Via: FCW

States should not ban facial recognition and other identity technology outright, a trade group focused on digital identity says in a new policy blueprint focused on state-level policy recommendations. The recommendations come from the Better Identity Coalition, part of the […]


Basic Services, Civil Service

Two Democrats spell out exactly how they want agencies to improve services

November 1, 2022

Via: FCW

A slew of agencies would receive new directives to make their services more accessible to Americans under a bill from a pair of House Democrats, who said the government is wasting taxpayers’ money and time. The Trust in Government Act […]


Basic Services, Civil Service

How data analytics helped a California police department shave a year off an investigation

October 27, 2022

Via: StateScoop

Nearly two-thirds (63%) of law enforcement cases now include digital evidence as part of the investigation, according to recent industry figures. Yet, it can take days or weeks for investigators to properly process and analyze the digital breadcrumbs on a […]


Basic Services, Civil Service

CISA to focus on water, education and health sectors over the next year 

October 24, 2022

Via: FCW

Over the coming year, the Cybersecurity and Infrastructure Security Agency plans to concentrate more of its attention on critical infrastructure sectors that adversaries target due to the essential services they provide but which don’t have the assets to defend themselves, […]


Basic Services, Civil Service

Federal CIO charts path to streamlining government services

October 24, 2022

Via: FCW

One of the federal government’s top technology officials said Monday that the federal government could provide transformational digital tools to deliver public services to citizens, but legacy data policies are standing in the way. Federal Chief Information Officer Clare Martorana, […]


Basic Services, Civil Service

Where public agencies are investing to improve customer service

October 17, 2022

Via: StateScoop

Technology advancements and the increase in digital tools offer the potential to improve the delivery of public services. The customer and citizen experience (CX) matters—and like counterparts in the private sector, state, county and municipal government agencies recognize that providing […]


Basic Services, Civil Service

GSA to study demographic equity in remote identity tech

September 26, 2022

Via: FCW

The General Services Administration plans to conduct an equity study on how remote identity proofing technologies—such as facial recognition—perform across various demographics. As part of that process, GSA’s Technology Transformation Services submitted a request to the Office of Management and […]


Basic Services, Civil Service

Lawmakers are setting a tight schedule to avoid a government shutdown

September 21, 2022

Via: FCW

Congress is teeing up a tight series of votes to fund the government past Sept. 30, with lawmakers giving themselves little time to avoid a shutdown ahead of the looming deadline. The Senate—which is expected to act first on a […]


Basic Services, Civil Service

Law enforcement is searching for new ways to protect elections

September 15, 2022

Via: StateScoop

A new coalition of election administrators and law enforcement officials met in Washington on Wednesday to develop strategies for connecting their respective communities to push back against a rising tide of online and physical threats against the voting process. Members […]


Basic Services, Civil Service

Commerce revises export rules to boost U.S. standards development on critical tech

September 9, 2022

Via: FCW

The Commerce Department’s Bureau of Industry and Security drew praise from industry leaders for nixing a license requirement to release technology controlled by Export Administration Regulations—so long as it is for “standards-related activity.” “This interim final rule … amends the […]


Basic Services, Civil Service

HHS dinged on security from all sides

August 29, 2022

Via: FCW

The Department of Health and Human Services’ information security program is “not effective,” according to the latest Federal Information Systems Modernization Act audit conducted by the agency’s Office of Inspector General. The OIG’s report, released in April, identified deficiencies in […]


Basic Services, Civil Service

Cyber is a team sport–here’s how the public and private sectors can play together

August 23, 2022

Via: FCW

Over the past year, we’ve seen the government take instrumental strides to improve the nation’s cybersecurity and combat the rise in cyberattacks targeted at the public sector. From the Cybersecurity Executive Order to the Zero Trust mandate, the Biden Administration […]


Basic Services, Civil Service

A union is urging support for TSA workforce reform in the defense policy bill

August 22, 2022

Via: FCW

The American Federation of Government Employees also said they oppose a plan to delay the Defense Department’s return to one-year probationary periods for new employees. Read More on FCW


Basic Services, Civil Service

A top senate democrat has asked DOJ to investigate missing Jan. 6 text messages

August 2, 2022

Via: FCW

A top Senate Democrat wants the Justice Department to take over investigating the missing text messages in the lead up to the attack on the U.S. Capitol on Jan. 6, 2021. Sen. Dick Durbin, D-Ill., said it’s necessary for Justice […]


Basic Services, Civil Service

Federal employee morale is falling, and one group thinks the Slow appointments process is to blame

July 14, 2022

Via: FCW

A good government group on Wednesday released its annual analysis of the Federal Employee Viewpoint Survey, finding that across government, employee engagement and satisfaction fell 4.5 points from 2020 to 2021. Unlike the Office of Personnel Management, which pointed to […]


Basic Services, Civil Service

Space runs on open source software. The U.S. Air Force is fine with that

July 14, 2022

Via: FCW

Open source software has a mixed reputation for security, yet it drives commercial space enterprises such as SpaceX and Starlink—and increasingly, U.S. military space efforts. But Lauren Barrett Knausenberger, the Air Force’s chief information officer, says her service has taken […]