Other Utilities, Public Utilities
October 9, 2023
Via: Utility DiveWhen was the last time you ordered a taxi on your phone, or a tasty, hassle-free meal to your door? How easy was it? Most of us can point out what the transition to digitized, cloud-based operating systems means for […]
November 15, 2019
Via: Utility DiveAs customers become more sophisticated, and satisfying them grows increasingly important to utilities, artificial intelligence (AI) is emerging as a way to increase engagement, though with a range of challenges, analysts told Utility Dive. For example, smart thermostats use AI […]
Electric Utility, Public Utilities
March 13, 2018
Via: Utility DiveRising penetrations of energy efficiency (EE) and other distributed energy resources (DER) are adding to the downward pressure on utility revenues by allowing customers to generate their own electricity or reduce their usage. Utilities find themselves caught between their customers’ […]
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