Over the past several years, we’ve seen a brave new utility model emerge.
Renewables, smart meters, distributed energy resources (DERs), and so much more have had a profound impact on utilities and are fundamental to achieving our decarbonization goals. This is the way of the future, and there is no going back.
Not surprisingly, it’s brought on a lot of big changes. Changes in how we manage the grid. Changes in how we consume energy. Changes in how we engage customers. But what about changes in how utilities bill their customers? That is an area that doesn’t get as much attention.
