Cloud technology and mobile applications are changing the way the waste and recycling industry manages billing and processes payments, with the biggest change in payment services technology being how firms are storing and transmitting sensitive card information.
“Years ago, many waste companies had local installs for their software programs that connected to the phone lines to send and process transactions,” says Andrew Caine, vice president of Card Payment Services (CPS). “However, with the rapid rise of the cloud-based software systems and using the internet to process transactions, companies have had to implement many more complex security protocols.”