Other Utilities, Public Utilities
June 21, 2022
Via: Utility DiveWhen it comes to compelling customer experiences, energy utilities have often lagged other industries. But changing customer expectations, new technology and more competition are prompting energy utilities to make customer experience a priority. “The reality is that customers have had […]
Electric Utility, Public Utilities
February 22, 2022
Via: Utility DiveTwo years since the coronavirus pandemic began, and energy utilities are still facing a revenue crunch. The main culprit? Customers continue to struggle paying their past due balances. The National Energy Assistance Directors’ Association reports that U.S. households owe energy […]
Electric Utility, Public Utilities
April 6, 2019
Via: Utility DiveThe New Mexico law is another addition to the state’s growing clean energy programming. This bill in particular is a win-win-win for consumers, environmentalists and utilities, according to Romero. It gives energy companies a higher ceiling to invest in energy […]
July 25, 2024
July 2, 2024