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Tag: Operational Excellence

Basic Services, Infrastructure, Public Works

Cost reductions, customer satisfaction and vision are key to achieving Operational Excellence for the Next Generation Utility

November 14, 2017

Via: Utility Dive

Utilities across the U.S. are faced with the need to reduce costs to provide rate stability, while improving reliability and enhancing the overall customer experience. This is a daunting challenge complicated by aging infrastructure, aggressive regulatory intervention and oversight, plus […]