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Category: Basic Services


Basic Services, Public Transport

EPA chief pledges to support nationwide deployment of electric school buses

February 13, 2023

Via: Transportation Today News

On Wednesday, U.S. Environmental Protection Agency (EPA) Administrator Michael S. Regan said his agency would continue to provide funding for electric school buses after unprecedented demand. Regan made his remarks at the Wabaunsee USD 329 School District in Alma, Kan., […]


Basic Services, Public Transport

FTA announces grant to study link between transportation insecurity, poverty

February 10, 2023

Via: Transportation Today News

On Wednesday, the U.S. Department of Transportation’s Federal Transit Administration (FTA) announced it would make funding available to study whether a lack of regular and reliable access to transportation is linked to poverty. Federal officials said one in four Americans […]


Basic Services, Emergency Services

Kagan: How Operator and 9-1-1 Emergency Services are evolving

February 8, 2023

Via: RCR Wireless News

Yesterday, Operator, Directory Assistance and 9-1-1 Emergency Services all played an important role in our landline telephone world. However, as landlines are being replaced by wireless smartphones, VoIP Internet service and other technologies, these vital services are also fading away. […]


Basic Services, Public Transport

Biden administration, Transportation Department announce nine national recipients of historic Mega Project grants

February 2, 2023

Via: Transportation Today News

President Joe Biden and Transportation Secretary Pete Buttigieg announced Tuesday the recipients of the administration’s new National Infrastructure Project Assistant (Mega) discretionary grant program. The new Mega grant program will provide $1.2 billion in discretionary funds to nine large infrastructure […]


Basic Services, Public Transport

FTA awards $384.4M to ferry services expansion initiatives

January 30, 2023

Via: Transportation Today News

The Federal Transit Administration (FTA) recently awarded $384.4 million in grants to 11 states and the U.S. Virgin Islands for expanding and improving ferry service. Funding can be used to transition to zero-emission transportation, build new terminals and docks, expand […]


Basic Services, Emergency Services

What do first responders want from communications tech?

January 30, 2023

Via: RCR Wireless News

A new survey of more than 7,100 first responders conducted by the National Institute of Standards and Technology (NIST) reflects their need for communications tech that is “trustworthy,” “controllable” and “[reduces] user frustration.” NIST’s “Voice of First Responders” project was […]


Basic Services, Public Transport

Illinois awards $113.8M to transit providers

January 26, 2023

Via: Transportation Today News

The Illinois Department of Transportation recently awarded 32 transit systems $113.8 million through the Rebuild Illinois capital program to advance 44 projects. The projects provide more transportation options in communities outside the Chicago area and promote an enhanced quality of […]


Basic Services, Civil Service

GSA opens workplace innovation lab, a coworking space for federal employees

January 25, 2023

Via: FCW

The new lab within the General Services Administration’s headquarters features state-of-the-art office technology and furniture crafted to help reimagine federal agencies’ future of workspaces Read More on FCW


Basic Services, Emergency Services

Nextivity acquires public safety HPUE company

January 19, 2023

Via: RCR Wireless News

In-building wireless company Nextivity has acquired High-Power User Equipment (HPUE) company Assured Wireless, which serves the public safety user market. Financial terms of the deal were not disclosed. Assured Wireless was founded in 2016 and is based in San Diego, […]


Basic Services, Civil Service

The case for more federal oversight of state and local budgets

January 10, 2023

Via: FCW

Hundreds of billions of dollars for pandemic recovery, infrastructure projects, economic development and climate programs that Congress and President Biden have approved for states, cities and counties during the past two years has drawn a great deal of attention. But […]


Basic Services, Civil Service

Federal health plan could be spending $1B a year on ineligible dependents, GAO says

January 10, 2023

Via: FCW

The federal government’s employee health insurance plan could be wasting $1 billion a year in improper payments by providing benefits to family members who are no longer eligible, a new report has found. The Government Accountability Office said in an […]


Basic Services, Civil Service

Agencies are lagging in implementing constituent services law, GAO says

December 21, 2022

Via: FCW

Identity proofing and authentication remains a stumbling block for many agencies to implement a 2019 law meant to help congressional offices to interact with federal agencies on behalf of their constituents, according to a new Government Accountability Office report. Read […]


Basic Services, Civil Service

Biometrics have a role to play in government service delivery, trade group says

December 14, 2022

Via: FCW

States should not ban facial recognition and other identity technology outright, a trade group focused on digital identity says in a new policy blueprint focused on state-level policy recommendations. The recommendations come from the Better Identity Coalition, part of the […]


Basic Services, Public Transport

Federal Railroad Administration releases priorities for Northeast Corridor

November 18, 2022

Via: Transportation Today News

The Federal Railroad Administration (FRA) recently released its list of priority projects in the Northeast Corridor (NEC), a railroad line that spans from Boston to Washington, D.C. The NEC Project Inventory guides up to $24 billion in funding FRA will […]


Basic Services, Emergency Services

T-Mobile US, Sinch launch real-time emergency text capability

November 2, 2022

Via: RCR Wireless News

T-Mobile US has partnered with cloud platform provider Sinch to launch NextGen 911 Real-Time Text (RTT), a new service that allows customers to text for emergency assistance. RTT, which the carrier first implemented in its devices in 2016, refers to […]


Basic Services, Civil Service

Two Democrats spell out exactly how they want agencies to improve services

November 1, 2022

Via: FCW

A slew of agencies would receive new directives to make their services more accessible to Americans under a bill from a pair of House Democrats, who said the government is wasting taxpayers’ money and time. The Trust in Government Act […]


Basic Services, Civil Service

How data analytics helped a California police department shave a year off an investigation

October 27, 2022

Via: StateScoop

Nearly two-thirds (63%) of law enforcement cases now include digital evidence as part of the investigation, according to recent industry figures. Yet, it can take days or weeks for investigators to properly process and analyze the digital breadcrumbs on a […]


Basic Services, Civil Service

CISA to focus on water, education and health sectors over the next year 

October 24, 2022

Via: FCW

Over the coming year, the Cybersecurity and Infrastructure Security Agency plans to concentrate more of its attention on critical infrastructure sectors that adversaries target due to the essential services they provide but which don’t have the assets to defend themselves, […]


Basic Services, Civil Service

Federal CIO charts path to streamlining government services

October 24, 2022

Via: FCW

One of the federal government’s top technology officials said Monday that the federal government could provide transformational digital tools to deliver public services to citizens, but legacy data policies are standing in the way. Federal Chief Information Officer Clare Martorana, […]


Basic Services, Civil Service

Where public agencies are investing to improve customer service

October 17, 2022

Via: StateScoop

Technology advancements and the increase in digital tools offer the potential to improve the delivery of public services. The customer and citizen experience (CX) matters—and like counterparts in the private sector, state, county and municipal government agencies recognize that providing […]